CNN IBN reports Call centres gear up to fraud-proof ops
CNN IBN reports Call centres gear up to fraud-proof ops-October 03, 2006 New Delhi: A pen drive is the culprit and call centre employees provided personal and confidential information,’ says a story to be aired on Channel 4 on Thursday. Pat comes the BPO industry in India’s reply to the story – ‘Impossible’.Suddenly everybody wants…
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